Jennifer Kross

Client Service Manager

About Jennifer

Jennifer joined Dunlap & Associates in 2013, and is the friendly face you see when you first enter our office! She handles all of our client service issues and is the one to call when you need money or have a question about your account. She also recently became a notary public, allowing her to add one additional service to our clients.


Q. What do you enjoy most about your work?

A. The people that I work with! We laugh every day. Even on our worst days, we laugh until we almost cry.

Q. Where can we find you when you’re not working?

A. I have two teenagers which means I spend a lot of time in carpool lines. That allows me to do two of my favorite things while I wait – listen to music and read.

Q. Bucketlist vacation destination?

A. I would love to eat my way through Italy.

Q. #1 personality trait needed to perform your job?

A. The ability to have several tabs open at once in my brain. There’s always a phone ringing, an email coming in, and a request from Renee keeping me busy. I have to multitask!